Privacy Policy

Effective Date: 01/01/2025

Introduction:

Welcome to Springfield Farm! At Springfield Farm, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

1. Information We Collect:

When you interact with our website, we may collect the following information:

  • Personal Information Provided by You:

    • Email address and date of purchase when purchasing tickets to our events.

    • Information submitted through our contact form or emails sent directly to our email address.

  • Payment Information:

    • Payment details are securely processed and stored by our third-party payment processor, Stripe. We do not store or have access to your full payment details.

2. How We Use Your Information:

We use the information you provide for the following purposes:

  • To process and manage ticket purchases for our events.

  • To communicate with you about your purchases or respond to inquiries submitted through our contact form or email.

  • To maintain records of transactions for business and legal purposes.

5. Sharing of Information:

Springfield Farm does not sell, rent, or share your personal information with third parties. Your information is used solely for the purposes outlined in this Privacy Policy. Payment information is securely handled by Stripe, and their privacy policy governs the processing of your payment details.

6. Data Storage and Security:

  • Emails and dates of purchase are stored securely on our website.

  • Information submitted through the contact form or email correspondence is stored confidentially and securely.

  • We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Your Rights You have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal information, where applicable.

To exercise your rights, please contact us at [Insert Contact Email Address].

8. Third-Party Services We use Stripe as our payment processor. For details about how Stripe processes and protects your payment information, please refer to Stripe’s Privacy Policy at [Stripe’s Privacy Policy URL].

9. Cookies Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us improve our website’s functionality. You can disable cookies through your browser settings if you prefer not to use them.

10. Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Address: Marwood, Barnstaple EX31 4DU, United Kingdom.

Email Address: info@springfield-farm.farm

Phone Number: 07468326659

Thank you for trusting Springfield Farm. We look forward to seeing you at our events!